Order Registration
Receiving and processing orders from multiple channels manually causes delays, errors and a lack of visibility.
What we automate
- Orders received by email, interpreted by AI
- Validation against stock and availability before registration
- Automatic generation of the order and the delivery note in the ERP
- Automatic confirmation to the customer, with the expected delivery date
- Open cases flagged with the reason, with an automatic request for data from the customer when applicable
Faster order processing, fewer errors and complete visibility.
Transport and Deliveries
Coordinating transport and tracking deliveries manually causes delays and a lack of visibility over each shipment.
What we automate
- Assignment of a delivery date and transport (vehicle plate) to each registered order
- Transport calculation per address, according to configurable rules
- Automatic notification to the customer when the order is prepared and on its way
- Real-time visibility of the status of each delivery
Coordinated deliveries, an informed customer and full visibility over every shipment.
Fleet and Maintenance
Fleet management depends on controlling vehicles, costs and maintenance, which, done manually, leads to unplanned downtime and avoidable costs.
What we automate
- Monitoring of vehicle usage, with alerts for out-of-hours use and deviations from plan
- Automatic validation of maintenance checklists; missing items trigger an immediate alert to the operator
- Automatic events for interventions and incidents, for follow-up by the manager
- Alerts for delivery delays linked to the fleet
- Statistics per vehicle and per technician (checklist compliance, resolution time)
Less unplanned downtime, controlled costs and a fleet always in compliance.