RPAaaS – Robotic Process Automation As A Service is a model for carrying out automation projects that is attracting significant interest from various companies.
This project model differentiates itself from traditional consulting approaches, based on the principle of renting customized automation solutions through the outsourcing of low-value-added process execution to employees, while still being necessary for business continuity.
Until now, companies looking to hire specific services to support RPA technology adoption were limited to closed-scope projects, where effort estimation was made, and the client paid for the entire solution based on the time investment made by programmers. This reality is common in businesses whose turnover and digital strategy rely on owning the solutions, along with the capacity to support the execution of these software components.
However, even with a smaller workforce, SMEs can greatly benefit from automation advantages, as they often have less human capacity and are more focused on achieving results. These businesses want to achieve outcomes without compromising their future through large investments. That’s why RPAaaS emerges as a model that makes sense for SMEs, as it doesn’t require investing in a consulting project but rather renting a robot to solve their process-related issues.
With RPAaaS, SMEs can access automation solutions tailored to their specific needs without the need for significant investments in internal development or long-term consulting projects. The model enables them to leverage the benefits of automation, optimize their processes, and increase operational efficiency without jeopardizing their financial resources.
Additionally, RPAaaS offers flexibility, maintenance, and scalability to companies. Maintenance holds particular importance, as RPAs are often dependent on third parties, and an update may require maintenance, even if it involves minor adjustments. However, on the other hand, it’s important to consider that not all processes have a volume that justifies outsourcing their execution, even if the costs are significantly more advantageous compared to human labor.
RPAaaS provides the opportunity to rely on automation experts who possess the knowledge and experience necessary to efficiently implement and manage automated processes. This way, SMEs can access specialized resources without the need to build an internal dedicated team, reducing costs and leveraging the technical expertise of the specialists.
In summary, RPAaaS represents the democratization of automation projects, allowing SMEs to also benefit from process automation advantages without the need for significant initial investments. Through robot rental and process outsourcing, SMEs can achieve significant results in terms of efficiency, productivity, and cost reduction.