To ensure the success of a Robotic Process Automation (RPA) project, a team with diverse skills and experiences is essential. Naturally, the size of the team will always depend on the project’s scope, and some members may take on multiple roles. The key roles in an RPA project include the Analyst, the Developer, the Architect, and the Manager. It’s common to have role overlap in smaller RPA projects.
However, let’s focus on the figure of the Developer, a role that has evolved in recent years due to technological advancements and challenges. As a result, there are four typical profiles that can fit this role: the “Citizen” RPA Developer, the RPA Developer, and the Programmer.
“Citizen” RPA Developer
This is someone who typically has limited or no programming knowledge but starts using simpler RPA tools like Power Automate or UiPath Studio X to automate everyday tasks. These tasks might include sending emails, creating reports with Excel, and other essential activities that are now being performed with the assistance of mini robots. This trend has been growing in some organizations that are seriously investing in Citizen Developer programs, with widespread adaptation leading to substantial benefits for both employees and the organization. This profile is enthusiastic and recognizes the value of technology and its benefits.
This individual possesses knowledge and certifications in RPA technologies, and they may or may not have a programming background. Due to the low entry barriers, we’ve witnessed professionals from various fields transitioning to RPA specialists. This developer understands the technology, comprehends the requirements for creating sequences and automated workflows, and can handle process automation of low to medium complexity. However, they might struggle to organize larger solutions, scale projects, and structure broader scopes. Commonly, they might not always adhere to best practices, focusing more on achieving results than on the approach. They should be guided by more experienced team members in solution definition.
This person might or might not have an educational background in technological areas like engineering but is well-versed in multiple programming languages. They’ve come into contact with RPA and added it as one of their tools to tackle problems and challenges. This Programmer can solve a significant portion of issues and challenges related to building digital solutions, structuring code, architectures, and supervising tasks for less experienced team members. In many cases, with dedication, they can progress within the company, eventually assuming influential positions. They might consider using programming to code robots – employing tools like UiPath c# code editor, Robocorp, or Python/Robot Framework. This trend is on the rise as the RPA market expands both in size and the number of providers.
Regardless of the profile, each plays a crucial role in the growth of the RPA field, contributing to the creation of a diverse talent market and enabling the formation of agile teams capable of addressing client needs with required agility.